LANGUAGE:

Aviso Legal

Legal warning

In accordance with Article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, we provide the following information:

The owner of the website www.loscastanos.com is LOS CASTAÑOS ENTERPRISES, SL, hereinafter "HOTEL LOS CASTAÑOS", with tax identification number B92392588 and address is Calle Iglesia. 40, 29452, Cartajima, Málaga (Spain) and address email info@loscastanos.com.

HOTEL LOS CASTAÑOS informs users of the website that complies with current Spanish legislation and, in particular, with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the Protection of Data of Character Person and the Organic Law of Protection of Personal Data (hereinafter, LOPD) and Law 34/2002 of July 11 Services of the Information Society and Electronic Commerce (hereinafter, LSSICE).

Consequently, it informs the User of the conditions of access and use of the Web page reflected in the upper part.

General rules

The use of this Web page implies the attribution of the condition of "User" and, where appropriate, the full acceptance of all the provisions included in this "Legal Notice" from the moment in which the Web page is accessed.

These conditions are valid from the date of its last update. HOTEL LOS CASTAÑOS reserves the right to modify them at any time and without notice, in which case they will come into force as of their publication and will be applicable to all Users of the portal from that date. Therefore, HOTEL LOS CASTAÑOS recommends to the Users that every time they want to enter and make use of the Web page read carefully the contents of this "Legal Notice".

All the services related to this Web are of public access and free, except the cost of the connection through the telecommunications network supplied by the contracted provider by your account.

The access and / or use of this portal of HOTEL LOS CASTAÑOS attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use listed here. The aforementioned conditions will apply regardless of the General Conditions of Contract that in their case are mandatory.

Privacy Policy

The User who wants to provide their personal data through this Web page must be of legal age.

For the purposes of the protection data laws, Users are informed that the data obtained through the completion of the "RESERVE" form the person responsible and recipient is HOTEL LOS CASTAÑOS.

The purpose of the data obtained cited is:

1-Obtaining the necessary data of the User to proceed to manage the reservation in our Hotel requested by users

The data collected in the form of the tab "Proceed with the reservation" are the name of the applicant, telephone and contact email, country, address, credit or debit card information, and information regarding their preferences upon arrival, We also request to adapt to your needs data regarding allergies or dietary restrictions.

The User will give his express consent for HOTEL LOS CASTAÑOS to treat his / her personal data, in accordance with the conditions described in this section, when he / she clicks on the "I have read and accept" the form and, subsequently, he / she will send the same in the option "LOOKS GOOD. BOOK IT."

2-Develop commercial actions in general, and in particular, offer and / or recommend services of the company, which may be of interest, taking into account the search preferences made. The recommendation of services can be based on a profile obtained from an automated data processing, it will only be assessed based on previously requested services or queries.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

We will keep your data while maintaining the purpose for which they were collected and do not request the cancellation of the same from our files. When it is no longer necessary for that purpose or we request the cancellation of the same, we will keep blocked those data that may be necessary during the legally established deadlines to address any question regarding your treatment, up to a maximum of 5 years. After the legal deadlines, the personal data will be deleted adopting the adequate security measures that guarantee the total destruction of the same.

SECURITY MEASURES

The person in charge of the file has adopted the security levels of protection of the Personal Data legally required, and has installed all the means and technical measures available according to the state of technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data provided.

WHAT RIGHTS DOES YOUR DATA HAVE AND HOW CAN YOU EXERCISE IT?

Along with the right to be informed of the way in which we are doing in this clause, you have the following rights:

- Access rights to know what your data is being processed, for what purposes, the origin thereof and if we communicate or have communicated to third parties

-Right to modify your data when they are incomplete or inaccurate;

-Right to delete your data if the purpose for which you facilitated it has disappeared, the treatment is not lawful, or revokes your consent and other cases provided for in the law

-Right of opposition to avoid that we treat your data with certain purposes, or request that we stop doing it even if it is only possible in the cases that the law establishes

-Right to request the limitation of the treatment while the contestation of the accuracy of the same is checked, or understand that the treatment is unlawful and opposes the deletion of the data, or HOTEL LOS CASTAÑOS no longer needs the data but needs it to the formulation, exercise or defence of claims, or has opposed the treatment of the same for the satisfaction of a legitimate interest while verifying the existence of the aforementioned interest and its prevalence over their own

-Right to the portability to receive your data in a structured electronic format and of habitual use and be able to transmit them to another person in charge

-Right not to be subject to automated individual decisions so that we do not make a decision about you based solely on the treatment of your data that produces legal effects in your personal sphere or affects you in a similar way.

To exercise any of these rights you can write to HOTEL LOS CASTAÑOS at the address Iglesia st. 40, 29452, Cartajima, Málaga (Spain) or email address info@loscastanos.com.

Commercial post office

According to the LSSICE, HOTEL LOS CASTAÑOS does not perform spam practices, so it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the website, the User has the possibility to give their express consent to receive commercial emails with information on new services, regardless of the commercial information requested.

The given consent may be revoked at any time by the User through the procedure established on the website itself.

Cookies and links

We use Google Analytics third-party audience data, such as age, gender and interests, to better understand our customers' behaviour and work with companies that collect information about their online activities to provide targeted advertising to their interests and preferences. . For example, you can see certain ads on other websites because we have contracts with Google and other similar companies to target our ads based on the information we have collected, including information that was collected through automated means (such as cookies, web beacons and technologies similar). These companies also use automated technologies to gather information when they click on our ads, which helps track and manage the effectiveness of our marketing efforts.

We may also use remarketing tracking cookies or reorientation of third-party providers, which may include Google AdWords, Facebook Pixel and / or Adroll Pixel cookies. The third-party providers whose services we use will place cookies on web browsers to publish ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in them. As always, we respect your privacy and do not collect any personally identifiable information through the use of a third party remarketing system.

You can choose not to receive the automated collection of information by third-party advertising networks in order to deliver advertisements tailored to your interests by visiting the consumer exclusion page for the Self-Regulation Principles for Online Behavioural Advertising at http://www.aboutads.info/choices/, and edit or opt for the preferences of your ads on the Google Display Network at http://www.google.com/ads/preferences/.

On the other hand, HOTEL LOS CASTAÑOS is not the owner of the other sites of the Network that can be accessed through the use of links or hyperlinks. Consequently, the User will access under their sole responsibility their respective contents and conditions of use. 

Industrial and intellectual property

The images of real estate, trademarks, trade names or distinctive signs are the property of HOTEL LOS CASTAÑOS or, as the case may be, of third parties. At the same time HOTEL LOS CASTAÑOS also owns all the contents of the Web page, unless otherwise specified, understanding by means of these only texts, graphics and icons, video and / or audio elements, source codes, etc.

As a result, access to the Website does not confer any right on the User and its use and reproduction, total or partial, without the express permission of HOTEL LOS CASTAÑOS.

However, the User is authorized to make links that lead to the Web page provided that: 1) Proof of the identity of its owner. 2) The link can only be linked to the main or home page, without reproducing it in any way. 3) Do not use the HOTEL LOS CASTAÑOS brand or any other distinctive sign that may confuse the ownership of the Web page that establishes the link. 4) The pages or sites of the Network through which the link is made must not violate the moral, public order and good customs and must be respectful of the principles of non-discrimination and respect for the dignity of the person, the protection of youth and childhood and, in general, all those included in article 8 of the LSSICE.

In any case, any alteration of the Web page that may affect its current design and content is prohibited.

HOTEL LOS CASTAÑOS will pursue the breach of this "Legal warning", as well as any improper use of industrial or intellectual property protected.

Responsibility

HOTEL LOS CASTAÑOS is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

At the same time, HOTEL LOS CASTAÑOS is exempt from any liability for damages that may be caused as a result of access, reproduction, capture and transmission of the contents and services of the website provided by third parties.

HOTEL LOS CASTAÑOS does not guarantee the suitability, availability, timeliness or accuracy of the information contained on the Website and may be updated, modified or eliminated without prior notice. In any case, we remind the User not to use the information on the website for private purposes without the advice or supervision of a professional.

The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or In this registry the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that HOTEL LOS CASTAÑOS, offers through its website and with an enunciatively but not limiting character, not to use them to (I) engage in illegal activities, illegal or contrary to good faith and public order, (II) disseminate content or propaganda of racist, xenophobic, pornographic-illegal, apology of terrorism or infringement rights humans; (III) causing damage to the physical and logical systems of HOTEL LOS CASTAÑOS, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; (IV) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. HOTEL LOS CASTAÑOS, reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or security public or that, in their judgment, are not suitable for publication. In any case, HOTEL LOS CASTAÑOS, will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

In the case that www.loscastanos.com links or hyperlinks were made to other Internet sites, HOTEL LOS CASTAÑOS will not exercise any control over such sites and content. In no case HOTEL LOS CASTAÑOS, will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

Finally, HOTEL LOS CASTAÑOS reserves the right to temporarily or permanently interrupt the services provided through the website, warning, when possible, through an announcement on the portal itself.

Change of regulations

HOTEL LOS CASTAÑOS reserves the right to modify this "Legal Notice", including its privacy and commercial policy, in order to adapt it to legislative or jurisprudential changes.

Legislation and applicable jurisdiction

The present conditions of access and use of the website are subject to the Spanish legal system.

For the resolution of any divergence in the interpretation and / or fulfilment of the present conditions of access and use of the Web page, the User and HOTEL LOS CASTAÑOS, renouncing their own jurisdiction, submit to the jurisdiction and competence of the Courts and Courts of Malaga, Spain.